Terms of Use and Business

These Terms of Use and Business control the usage of the website shorebee.com, when you register on shorebee.com or book a service through shorebee.com.

 

Shorebee.com is owned by:

 

Sherwood Consult BVBA
Stropkaai 70, 9000 Ghent, Belgium
info@sherwoodconsult.be
VAT BE 0844.651.452

 

ShoreBee is a brand of Sherwood Consult BVBA and is further referred to as ShoreBee or shorebee.com

 

By accessing, using, registering the website and related social media channels (facebook, twitter, g+, youtube, etc.), you agree with the following conditions.

 

TERMS OF USE

 

I. Content and information

The information on the website and related social media channels (facebook, twitter, g+, youtube, etc.) is of a general nature. The information is not adapted to personal or specific circumstances and cannot be seen as a personal, professional or legal advice to the user.


ShoreBee makes every effort to ensure that the information provided is complete, correct, accurate and updated. Despite these efforts, errors may occur in the information provided. If the information contains errors or if certain information on or via the website and related social media channels (facebook, twitter, g+, youtube, etc.) would be unavailable, ShoreBee will make the greatest possible effort to correct and rectify this as soon as possible.


ShoreBee cannot be held liable for direct or indirect damages resulting from the use of the information on this website and related social media channels (facebook, twitter, g+, youtube etc.)


If you discover errors in the information provided through the website and related social media channels (facebook, twitter, g+, youtube, etc.), you can contact the site administrator.


The contents of the site (including links) and related social media channels (facebook, twitter, g+, youtube, etc.) may be modified or supplemented at any time without prior notice or notification. ShoreBee does not guarantee the proper functioning of the website and related social media channels (facebook, twitter, g+, youtube, etc.) and can in no way be held liable for any malfunction or temporary (un) availability of the website and related social media channels (facebook, twitter, g+, youtube, etc.) or for any damage, direct or indirect, arising from  access to or use of the website and related social media channels (facebook, twitter, g+, youtube etc.)

 

ShoreBee can in no case be liable against anyone, direct or indirect, special or otherwise for damages due to the use of this site, related social media channels (facebook, twitter, g+, youtube etc.) or other damage, especially as a result of links or hyperlinks, including, without limitation, all losses, work interruptions, damage to programs or other data on the computer system, hardware, software of the user.

 

The website and related social media channels (facebook, twitter, g+, youtube, etc.) may contain hyperlinks to websites or pages of third parties, or indirectly refer. Any links to these websites or pages does not imply an endorsement of its contents. ShoreBee expressly declares that it has no control over the content or other characteristics of these websites and cannot be held responsible for the content or features or any other form of damage resulting from its use.

 

II. Intellectual property rights

The content of this site and related social media channels (facebook, twitter, g+, youtube, etc.), including the trademarks, logos, drawings, data, product or company names, texts, images, videos, presentations, etc. are protected by intellectual rights and belong to ShoreBee or third parties. Unauthorized use is punishable. ShoreBee is not responsible for posting any copyrighted information by one or more of its members.

 

III. The use of cookies

During a visit to our website and related social media channels (facebook, twitter, g+, youtube, etc.) "cookies" may be used on the hard disk of your computer and this only to make the site more responsive to the needs of the returning visitor. These mini files or cookies are not used to monitor the surfing habits of visitors to other internet sites. Your internet browser allows you to disable the use of cookies, to receive a warning when a cookie is installed or to remove the cookies from your hard disk. Please consult the help function of your internet browser.

 

IV. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies" (small text files placed on your computer) in order to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to track how you use the website, compile reports on website activity for website operators and provide other services related to website activity and internet usage. Google may also transfer this information to third parties where Google is legally required, or where third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You can disable the use of cookies by selecting the appropriate settings of your browse. We point out, however, that in this case not all features of this website can be utilized.By using this website, you agree with the processing of data about you by Google in the manner and for the purposes set out above.


Shorebee may collect anonymous or aggregated data of a non-personal nature, such as browser type or IP address, the operating system you are using and the domain name of the website from which you come to the site are, or where you go when you leave. This enables us to continuously optimize the site for the user.

 

V. System and network

It is not permitted to penetrate or access the computers and/or networks and /or systems and /or programs of ShoreBee.

 

It is not permitted to install software programs/scripts/use commands, or otherwise undertake activities which could prevent the availability of ShoreBee to other members or negatively affect them.

 

VI. Registration

Most of the information on shorebee.com is available without providing any personal information. For certain extra functions or if you want to make a booking on shorebee.com, you need to register.


Only actionable natural persons can register. Only official names can be used.


Only one registration per natural person is allowed.
You are required to provide accurate information and keep it up to date. ShoreBee is not liable, if a booked service cannot be carried out or other damages occur, because of outdated information.

 

VII. Privacy policy

When you register, you will give personal information. This information will only be used in the context of services provided by ShoreBee and will, as far as necessary, be forwarded to the supplier to support the booking process.

 

The user can, free of charge and on request, oppose the use of his data for direct marketing. To do so he will address to Sherwood Consult BVBA, Stropkaai 70, 9000 Ghent, Belgium, info@sherwoodconsult.be. 

 

In accordance with the law on the processing of personal data of 08/12/1992 the user has a legal right of access to or correction of personal data. Subject to proof of identity (copy of identity card) you can use a written, dated and signed request to Sherwood Consult BVBA, Stropkaai 70, 9000 Ghent, Belgium, info@sherwoodconsult.be, to obtain a free written notice of your personal data. If necessary, you can also ask for a correction of inaccurate, incomplete or irrelevant data.


Under certain circumstances ShoreBee and/or the supplier are obliged to pass on or make certain information available to authorities. ShoreBee reserves the right to pass on information to third parties, authorities, and so on, only if it is necessary.

 

DoubleClick DART cookies

 

We also may use DART cookies for ad serving through Google’s DoubleClick, which places a cookie on your computer when you are browsing the web and visit a site using DoubleClick advertising (including some Google AdSense advertisements). This cookie is used to serve ads specific to you and your interests (”interest based targeting”).

The ads served will be targeted based on your previous browsing history (For example, if you have been viewing sites about visiting Las Vegas, you may see Las Vegas hotel advertisements when viewing a non-related site, such as on a site about hockey). DART uses “non personally identifiable information”. It does NOT track personal information about you, such as your name, email address, physical address, telephone number, social security numbers, bank account numbers or credit card numbers.

You can opt-out of this ad serving on all sites using this advertising by visiting http://www.doubleclick.com/privacy/dart_adserving.aspx

You can choose to disable or selectively turn off our cookies or third-party cookies in your browser settings, or by managing preferences in programs such as Norton Internet Security. However, this can affect how you are able to interact with our site as well as other websites. This could include the inability to login to services or programs, such as logging into forums or accounts.

Deleting cookies does not mean you are permanently opted out of any advertising program. Unless you have settings that disallow cookies, the next time you visit a site running the advertisements, a new cookie will be added.

 

TERMS OF BUSINESS

 

I. Offer

The published tours and other services are non-binding offers. The supplier provides the offered services under his own behalf and on his own account.

 

II. Booking

Only actionable natural persons can register and book. Only official names can be used.

 

The information you provide upon booking must be truthful. The supplier reserves the right to cancel bookings when incorrect information has been provided. In this case, there will be no refund.

 

If you book a certain service, all booking and payment processes, cancellation of the booking etc. need to be conducted through the ShoreBee platform. ShoreBee is entitled to inspect messages and to delete messages, which do not comply with the Terms of Use and Business.

 

After you have sent your booking request, you are bound to your request for five working days. For calculation of time, the time zone of the supplier is authoritative.

 

The supplier will answer your request within the given period of time. The supplier can accept or deny your request. If your request is accepted, your contract with the supplier becomes effective. You will receive a booking confirmation and voucher via email.

 

III. Execution of the booked service

If the supplier sets conditions of participation for his products you are responsible to fulfill these conditions. The supplier is entitled to exclude you from a certain service, in case that you do not fulfill the conditions or if your participation puts you or others at risk, or otherwise interferes with the proper conduct of the activity. In these cases, there will be no refund.

 

You are responsible for timely arrival at the meeting point. If you are arriving from abroad, you are responsible for the necessary travel documents (passport, etc.), compliance with health regulations, etc.

 

The supplier reserves the right to make minor program changes, if deemed necessary due to unforeseeable or unpreventable circumstances.

 

IV. Payment

If the supplier accepts your request, you will receive an invitation for payment. You have to pay within 48 hours. If the supplier declines your request, there’s no contract between you and the supplier and no payment will be asked.

 

V. Cancellation policy

You can cancel a booking at any time without giving any reasons. Whether this will be free of charge depends on the time of cancellation and the applicable cancelation policy. The supplier can choose to follow the standard cancellation policy or to apply a modified cancellation policy.You can find the applicable policy per product on shorebee.com


Standard cancellation policy

  • If you cancel your booking up to 5 working days before the intended execution date of the booked service, the cancellation is free of charge. You will get a full refund.
  • If you cancel your booking between 4 and 0 working days before the intended execution date of the booked service or if you don’t show up in time, you will be charged 100% of the price and you will not get a refund.
  • In case you cannot show up because the cruise line changes the itinerary, the cruise ship is unable to dock or disembark passengers in a timely manner and the booking is cancelled, you will get a full refund.

Modified cancellation policy


The supplier is free to apply a modified cancellation policy per product. The cancellation policy can be changed at any time and is applicable on all new bookings. Already confirmed bookings will follow the policy which was applicable at the moment of confirmation.  The modified cancellation policy will be displayed on shorebee.com. The modified cancellation policy overrules the standard cancellation policy, except in the case of cruise line itinerary change or inability to dock or disembark passengers in a timely matter.


If you need to cancel a booked service, you have to use the relevant form and guidelines on shorebee.com

 

The supplier may only cancel the contract if unforeseeable or unavoidable external circumstances make it impossible, significantly impede or compromise to carry out the service. The supplier is obliged to inform you immediately after the decision to cancel the contract was made. You will get a full refund. This is done under exclusion of any compensation for damages or other claims under what legal basis whatsoever.

 

VI. Insurance

Insurance is never included in the price. You are personally responsible for a sufficient insurance coverage. The extent of insurance need depends on the booked service.

 

VII. Messages, reviews and comments

After registration on shorebee.com, you will be able to give comments and display reviews.
It is not permitted to threaten, insult or annoy other members through use of language, frequency or size of messages.


It is prohibited to send unsolicited bulk (or "spam") messages. This includes, but is not limited to, commercial advertising messages, informal messages, political messages, swearing, racist remarks, profanity, sexual harassment, pornography, threats, disclosing private information from others, post messages on behalf of another, using hurtful or offensive names, advertise deliberately, ....


You are obliged to make only factual and truthful statements. Inaccurate, irrelevant, insulting comments etc. are to be omitted. ShoreBee is explicitly reserves the right to delete such reviews without giving further reasons.


ShoreBee has the right to exclude you to delete your account.

 

VIII. Liability

Shorebee.com is an internet platform, offering third party cruise shore excursions/activities/products and services at cruise destinations. The targeted users are cruise passengers from all over the world. Shorebee.com is currently provided in Dutch and English. Other languages may be available in the future.


Visitors can consult information, product offers and local deals on popular cruise destinations. They can book third party cruise shore excursions/activities/products and services through the bookings engine on shorebee.com


ShoreBee is an intermediary between the website visitors and the local suppliers. ShoreBee is in no case a contracting party between the visitors and the suppliers. ShoreBee provides you with this booking platform, so that you can get in direct contact with the supplier of your choice and make a booking. The contract relating to the service booked is directly between you and the supplier of the service.


The supplier is liable according to applicable law. The liability is excluded to the extent permitted by applicable law.

 

IX. Miscellaneous

In reference to timing, the time zone UTC+1 (UTC+2 during daylight saving time, Middle European Time Zone) is authoritative.


Concerning times and deadlines regarding the relationship of customers and suppliers, the time zone of the supplier is authoritative.


These Terms of Use and Business may be changed by ShoreBee at any time without prior notice. For each booking, the currently effective Terms are applicable. The user has no guarantee that future bookings will be completed under the existing conditions.


The legal relations with ShoreBee are exclusively subject to Belgian Law. Ghent, Belgium is agreed as the exclusive venue of jurisdiction.