Reviews

Reviews

Very good service.

Coach was on time.
The lady on the coach was very nice.some of the other girls were not so friendly.
Good value.
Would definately recommend your company.
Thankyou
Michelle C. - Great Britain
July 2018

Hello,

The overall experience was really good. I will, for sure, use your services again in future.

Thank you.

Best Regards,

Thank you for the opportunity to provide feedback of our tour of Capri on Tuesday July 17.
Our tour guide was Mafalda.  She was pleasant, nice and was always accommodating to our needs and those of the other guests.
The tour began late.  We were down at the pier (we were on a cruise, Norwegian Epic) by 8:00am (actually much earlier), however Mafalda was waiting on others and we didn’t leave the area until 8:40am with no other guests.  Then we had to wait again at the hydrofoil station as she had to find the remaining guests who were coming from a hotel.  After approximately 15 minutes, she returned with the 4 guests from the hotel.  After she obtained the tickets, we then boarded the hydrofoil for the 9:10am departure to Capri.  It was unfortunate that so much time was wasted at the beginning of the tour instead of spending that time in Capri.
The rest of the tour and the lunch was great.  Mafalda was energetic and enthusiastically provided historical information about the various sites.  She got us on and off the buses in Capri and Anacapri quickly and efficiently.   She also took us to a chocolate company who provided samples of both chocolate and limoncello - fantastic!
It was a windy day and we were unable to take the boat tour of the Blue Grotto.
We arrived back to the port in Naples and to our ship by 5:30pm, so everything was fine in this regard.
Overall, we enjoyed the tour and loved the sites of Capri.
Thanks,
Greg & Kim T - Ottawa, Ontario, Canada
July 2018

The trip was well organized but I would suggest that the tour organizer meet you in the town in Pisa because it is confusing finding the bus when there is so many busses. They took us to the first store with a toilet - if they waited there it would have made it less stressful. 

Otherwise, good trip
Also, I think a another hour in Florence would be better
Thank you

We started the morning by departing over 1.5 hours late from the cruise terminal due to traffic issues at the Port. This made heading to Sorrento and Positano highly challenging time wise. We ended up skipping going to Positano (only saw it from a vista view point), turning around and heading into Sorrento (only to have 20 mins for a quick stop before we had to leave), and then head to Pompeii. 

Our driver tried to make the best of the situation. But you could tell he wasn’t happy about the traffic. He also spoke limited English which made the tour difficult. 

The tour operator tried to make up for the poor experience in the morning by providing us with a complimentary walking guide at Pompeii. This guide was fantastic and made our two hours at Pompeii fabulous.

Our driver then gave us a quick 15 mins tour of Naples sights by car before heading back to the Port.

All in all, the tour operator really couldn’t have done anything different. Except maybe tell us upfront that the itinerary we had planned was possibly too challenging for the day. And while our driver really did try to provide a good experience, the lack of English made it difficult. In the end we used google translate app to help aid understanding.

A great afternoon at Pompeii saved the day.

Regards,

Francesco was great, very informative and we enjoyed it.  Private tour for just the 2 of us which was great.  But, know that this is not a visit to the lighthouse, but merely a 300 meter climb up to where it is (it’s now a hotel) and views of the sea.  We misread the tour and thought that it was a visit to the lighthouse and ability to go inside.  I wish we had been able to go inside, we love lighthouses.  The tour runs about 6 hours (give or take when your ship docks) and ends about 45 mins early.  I would suggest maybe a city tour after driving back from the lighthouse for future guests.

Drew B. - United States
July 2018
Wij waren heel tevreden zowel van het vervoer, wat we gezien hebben en zeer zeker van de gids.
Misschien 1 puntje om even onder de aandacht te brengen.
Even op de voucher vermelden bij of met welke organisatie jullie samenwerken want wij stonden dus aan de brandweerkazerne (excursie Rome) zoals op ons papier stond en zijn terug moeten gaan en zoeken, wie met Shorebee werkte, dus misschien wel even iets duidelijker vermelden.
Voor de rest alles super verlopen.
Wij zullen zeker nog van Shorbee gebruik maken de volgende x
Groetjes van Angèle

The transfers to Oia and to Fira were perfect! Thanks!

We booked this tour online in advance. The price is amazing (much cheaper then via the cruise company)! The shuttle bus dropped us at the exit of the port where the bus to Rome was waiting for us. The bus was comfortable, clean and air conditioned. We got to the first stop in about an hour.
We stopped at the Vatican then the Colosseum, Trevi fountain and many more, we had time to look around and take photos.
We would not have been able to see so many on our own! This tour is the perfect alternative for cruise passengers. 
I would definitely recommend this tour and this tour company and would use them again.
We had the best time during this private tour to Florence and Pisa from Livorno port. Riccardo is very knowledgeable, polite and a really good safe driver. He gave us a day to remember!
We would definitely recommend him to anyone wanting to book this tour and would absolutely book him again if we ever end up in Livorno.
Once again thank you for a great day and we will see you next time!