First of all, we enjoyed the tour very much, despite:
- It was very difficult to find our tour guide. Maybe you can imagine 50 or so different tour guides and taxi drivers all trying to sell their tour. A large banner with clear tour- or company name would have helped! Also it felt very strange that colleagues of the  same tour company seems not very willing to help finding our guide. 
- After a small delay leaving the port we arrived on time in Pompeii. It was a bit disappointing that the English tour became an English - Italian tour. An Italian family joined our English group and therefore all commentaries where in English and Italian. The last language seems to be needing a lot more sentences to say the same and in the heat of Pompeii concentration became a thing because of the long long Italian commentary. Better not combine different languages in very warm climates especially no Italian.
- First the airconditioning and later the whole bus broke down (overheated). When touring in warm climates make sure tour operators stop, or arrange different transportation when troubles occur. I think the driver went on too long with overheated motor, guests and tour guide. The problem later on was quickly resolved with other busses and nothing but compliments afterwards but worse could have happened with a full bus with a lot of kids on a small mountain road. In such events better be safe then sorry!!!
Again, it was a great tour and Veronike was a great host but I think there is little room for improvement especially regarding finding your right guide and combining different (large) languages in one group.
Kind regards,
Michiel H. - The Nederlands
August 2019

H there

The excursion to Pisa was extremely well organised, easy to use and pleasant. I would certainly recommend the trip – great value for money

Many thanks & regards

M’y kids and I enjoyed very much our tour. It was a beautiful place. We are happy we chose this tour. 
The stop st the pearl factory was not the greatest but at least it was in a nice spot so you can walk around if you didn’t want to shop. 
Great value for money 
Sabine E. - Canada
August 2019

Very well organised and extremely punctual service.. extremely good value for money in comparison to the organised cruise price to Pisa

Yes. Thank you. Great experience. We had heard that the queues can be very long for the cable car. As it was ours was the only ship in and we were able to catch one of the first tenders so there wasn’t an issue but we still really enjoyed the boat and it enabled us to see oia as well as Fira and we still got the cable car back down  an excellent day and I would recommend it

Excellent tour will use again the lady who was our guide was very informative sorry I have lost her name which I wrote down once again great tour at the right price

We had a lovely day with Thierry. He was friendly and engaging. We enjoyed the tour. Thanks.   


I really enjoyed the bicycle tour. The guide was very enthusiastic and he knew a lot from the city. We saw a lot of highlights!

Hugo G. - The Nederlands
July 2019

The online booking was simple. The tickets were immediately emailed and explained the process for catching the bus.

Transferred from the cruise ship to the centre of Livorno using the cruise shuttle bus. Waiting at the cruise shuttle bus drop off was the reps who convert your ShoreBee ticket and direct you to the bus

The bus was comfortable.

You are dropped off in a car park (where you also pick up the bus 2 hours later) which is about 15 mins walk from the tower.

One Negative :- No directions to the tower was provided by the driver  and the signposts were not the best - There is a railway track you need to cross

It cost 15 euro’s which was half the price offered by the cruise ship

We would  definitely use again

Thanks for wonderful tour and amazing experiences. Our wonderful tour guide Margarita was wonderful funny and Helpful 
We Had amazing time and memories will last for many years to come 
Thanks you again for saving us a lot of money. We’re able to take all the tours on this cruise 
Thanks again from me and my family